Managed IT Services is a method of proactively supporting your IT services in a managed process. Managed IT Service takes the pressure of maintaining and supporting your IT infrastructure off of you and your business while allowing you to have a peace of mind knowing that your systems are in the hands of the experts.

  • 24x7 Process Monitoring

  • 24x7 Service Monitoring

  • Application and System Monitoring

  • Hardware Monitoring

  • Network Monitoring

  • Performance Monitoring and Tuning

  • Backup Monitoring

  • Backup Restore Testing

  • Failure Alerting

  • Disaster Recovery Planning

  • Onsite/Cloud Based

  • Server PC Backups

  • Employee Work From Home Access

  • Live Texas based support

  • Instant Chat & Voice Remote Support

  • Remote Troubleshooting & Diagnostics

  • Remote Maintenance

  • On Demand Remote Support

  • Antivirus Protection

  • 24x7 Threat Monitoring

  • Malware Remediation

  • User Awareness Training

  • End User Live Security Testing

  • Monthly Employee Assessments

  • Weekly Tips and Training

  • Scheduled Employee Live testing

  • Employee Risk Assessments

  • Phish Attempt Tracking

  • Live Phishing Simulations

  • Critical Software Support

  • Critical Application detailed monitoring

  • License Management

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